Claim submission made simple

Submitting Medicare Claims & receiving Remits easiest solution




How it works

Billing for Medicare has never been easier

Episode Alert is leading the way in innovation when it comes to filling Medicare claims. We strive to make the process as easy as possible for EDI claim submission.

When you are submitting your medicare provider claims though us, all you need to is simply click the send claims button, which will bring to our upload claim file promptly. Simply upload the claim file that you have created and you're done. After that, you will be brought back to episode alert's Medicare claims page. Here you can see all the claim files you have sent, and all the reports you have received including remits.

After you receive your Medicare claim reports (227/999) you will need to translate them. Episode Alert does offer a service which is included in our plans called ClaimAlert. ClaimAlert will automatically translate your claim files for you. ClaimAlert will allow you to view claim rejections more easily that way you can fix the claim rejection issues faster. Also, we will check to see if your Physician is PECOS enrolment. Saving you the time it would take to look it up manually

Sending Medicare Claims

Electronic claims submission

I'm sure you have a few questions about what Episode Alert can do for you when it comes to your electronic claim submissions for Medicare. Let's start off with showing you the process of how you will be sending your claims with us, showing you how simple it can be. But before that, you will need to have your Submitter Id and password. Which will be provided to you by you MAC (Medical Administrative Contractor). If your not sure which MAC is the right one, Don't worry we have you covered. Just follow this link:MAC Providers. There you will find all the information about which MAC is yours.

After you receive your Submitter ID and password from your MAC provider you will then be able to finish the setup process with us. The process takes 1-2 business days. Here is what our submitter ID set page looks like :

episode alerts medicare claims summary report

Medicare claims summary report

Easy to read Medicare reports


Ok now that we have all of that out of the way, we can dive into things. Here you will see an image of our Medicare claim summary report page. The top right button is where you would choose to view the send claims page. I will explain the details of this page in a little while. For now, let's focus on getting you familiar with our claim summary report page. Next, to the send claims button, we have options for our help section, there you can find some answers to our more frequent questions regarding claims submission. Next, we provide you with our section containing all of the Medical Administrative Contractors (MAC) phone numbers for quick access when you need to understand your claims error codes.

The final button you will see is going to send you over to a quick video pop up. Here you will be able to check out some quick information about our Medicare claims services. We really recommend you take a look at them. There is a lot of great information there for you. Now just to the right of the buttons, you can see your submitter ID and if you are a company that requires submitting claims with multiple submitter ID's. Well, all you need to do is click the drop down and choose the submitter ID you need. It is as easy as that.

Ok, so from here it is pretty straightforward. We have columns for name, from, original file, type, and view status. All the great information you need right there. In the top right, we have a search function to make it a little easier on you when trying to track down a certain Medicare claim file.

Sending your Medicare Claim

Simple and easy

For now, let's focus on the send claims button. Once you click this button you will be greeted with this page:

episode alerts medicare claims check patient form

As you may notice from the above image, we strive on making things as simple and fast as possible for all our clients when sending Medicare claims. Simply click on the choose claim file, and choose your claim file. You may have noticed the checkbox underneath your claim file. Well, this one of those nice little features Episode Alert provides. So when your send Medicare claims to CMS they want to know if your Physicians are PECOS enrolled.

Otherwise, you run the risk of having your claims denied and no one likes having to deal with claim denials. So what we do is automatically check for you. Saving you the time and energy. Plus we will get the correct spelling of the physician's name. Because we all have been in that spot where we just don't know the correct way to spell someone's name.

Once you send off your Medicare claims you can see the verification that the claim file was sent on our Medicare Claim summary report page:

episode alerts medicare claims summary report

Here is where you will be seeing your claim responses. The above image shows you where a Medicare claim received their 999 acknowledgment and their 277 claim acknowledgment files. The first shows both were accepted and all you need to do is wait for your 835 Medicare remit file. Now towards the bottom of the page, you can see that 999 or 277 file rejection. This means there was something wrong with the format (999) or something was typed wrong usually a name or address (277) of your claim file.

So you will need to either go and put the files into your software and translate them. Or the better option would be to allow us to translate them for you with our Claim Alert service. Either way, once you have the error codes simply call your MAC and they will provide you with the answers so you can re-upload your claim file and move towards getting paid.

Useful Information sources

Helpful links

Here is a link that you might find very useful. It is the CMS Medicare claims processing manual: CMS Claims manual We hope this has helped you in your decision to join us here at Episode Alert. If you have any questions please let us know. You can find our Affordable plan options here: Pricing page and like I mentioned earlier our tour page is filled with useful video's all about our services:Tour page


View Rejections easily and quickly

See in our summary log when your claims were rejected. Click on "view rejection" to see report

Check your patients Medicare eligibility securely in seconds with Episode Alerts web-based verification system. No matter if need to run individual checks or large batches, we have you covered.



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Are your Physicians PECOS enrolled?

We automatically verify your claims before submission. This way you can avoid claim denials because of PECOS issues



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claim rejection email

Medicare Claims Rejections

Track them easily

Get email alerts when claim rejections occur and when you don't receive claim reports back. Straight to your mailbox, get email alerts when your claims get rejected.


Get Email Alerts

Receive email alerts when Medicare doesn't send you back claim reports for your claims



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Service Specific FAQ's

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Yes, Episode Alert is approved to submit claims for all MACs (Palmetto, NGS, CGS, First Coast, Noridian, Novitas, etc.) in all 50 states.

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It takes 1-2 business days to setup. After that you'll start receiving your remits & reports and will be able to submit claims.

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Yes, you can use any billing software to create your claim files, including PCACE Pro32. Then just upload us to our website.

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You would just need your Submitter Id. A Submitter Id is given to you by your MAC (Palmetto, NGS, CGS, First Coast, Noridian, Novitas, etc.)

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Please feel free to submit a support request and we’ll be happy to respond if you ever have any questions about any of the Episode Alert™ solutions or even about the sign up process itself.